Training & Development

The Potential Portfolio are specialists in sales training, management training and communication skills training. As training experts we design, deliver and evaluate tailored courses and development programmes to match the specific needs of our clients. See some examples below.

Influencing with Purpose

We all rely heavily on our persuasive powers every day – whether it is trying to get people to agree, influencing others to make a decision, attempting to bring about change in behaviour or attitude in others or even asking for something, your success will depend on how influential you can be.

Coaching Skills for Managers

This course has been specifically designed for managers to encourage awareness and responsibility on behalf of their staff. It is aimed at reducing stress and building accountability so that staff members can excel within their boundaries. It enables managers to become better at delegating and to communicate more clearly.

Effective Communication in The Workplace

Given that all people have different needs and views one can almost expect conflict when living and working with others. By understanding more about conversation, however, we can become better at solving problems and managing conflict in the workplace. Learning better communication skills requires a great deal of practice but it is more productive and less mentally and emotionally draining than intimidation, verbal abuse and threats.

Strategic Sales Skills

The sales skills programme is facilitated in a definable, precise way and is the complete course for sales people at all levels. Both the skill and the will to win are covered in detail and participants will learn to use questions - not reasons - as their main tools of persuasion. This course has been developed to give sales people of all levels the skills necessary for optimum performance in today's market place.

Professional Image in the Workplace

There are standards of conduct which are set by society, management, our peers, our customers, our staff, our families and, of course, us. Professionalism embodies the display of certain behaviours and our conduct in the workplace based on our values and understanding of our professional roles. This course is about achieving a positive attitude and image to help present greater self confidence.